The value of coaching is that it improves bottom-line results by enhancing the effectiveness of key employees and executives. It is a tool that augments more traditional training for some employees by providing a one-on-one environment in which the Intellectual Capital Consulting (ICC) Coach and the individual have free reign to discuss problems and solutions in a highly confidential way. The tools the employee acquires during coaching sessions are designed to change behaviors that are inhibiting success.

ICC can provide coaching in the areas of communication skills, leadership and managing teams. ICC believes strongly that an interview process with a "champion" within the organization in addition to the employee will uncover its vision, strategic direction, challenges and opportunities. We use this information along with an assessment if appropriate to customize coaching sessions. The process includes:
  • Action planning
  • Monitoring
  • Feedback sessions
  • Telephone reinforcement
Read our coaching case studies >