Intellectual Capital Consulting (ICC) is a leading consultancy that develops tools for organizations to increase employee and customer satisfaction. Headquartered in Atlanta, Georgia, ICC was founded by Barbara Hughes and Cathy Martin in 1997. The two recognized that companies have made significant investments in their employees and product/service offerings for their customers, but had not set fourth ongoing strategies to retain them.

The belief was that if companies took time to consciously focus on ongoing satisfaction, they would see a significant increase in productivity and revenue while delivering superior customer service. With this belief in mind, Barbara and Cathy assembled a group of professionals with experience in developing and implementing these strategies. Today, organizations are actively benefiting from ICC's vision and its ability to consistently deliver innovative solutions.